Malappuram Collector conducts surprise inspection of Village Offices in the district – Simultaneous inspection of 20 Village Offices by 16 teams of senior officials,writes CNM Reporter
Giving jitters and shock to the officials in the lower rung of revenue department having direct rapport and interaction with the people for their day-to-day requirements, the Malappuram district Collector Jaffer Malik and a team of senior officers of district administration and revenue department conducted simultaneous surprise inspection of different village Offices across the district today.
The Collector constituted 16 teams comprising Additional District Magistrate (ADM), Sub Collectors, Assistant Collectors and Thahasildars drawn from the revenue and Taluk offices in the district for the mission for the department under his own control.
The unexpected inspection was carried out in all the 20 offices at the same time under the direct supervision by the Collector.
The inspection was envisaged to ensure the proper and efficient functioning of village offices, the courteous and people friendly behaviour of the staff, providing of time bound services to the people and to find out the overall performance of the offices in discharging their duties and responsibilities effectively and efficiently for the public.
The team inspected various important registers to be meticulously maintained in the village offices. Atendance registers of the staff, movement registers maintained for recording the official duties of the staff outside office, Cash declaration registers, registers of applications from the public received
in the office, the cash registers were scrutinized by the teams.
The team further checked whether files and registers were properly maintained and updated in the offices in accordance with rules and manual of office procedures.
All documents related to the flood relief measures were also examined in detail by the teams.
The opinion of the public who were present when the inspection was going on was also collected and recorded.
The teams issued show cause notices to the concerned officials for the flaws and irregularities found during the inspection.
Explanations have also been sought from the officials on various cases of irregularities noticed by the inspection teams.
The District Collector in a statement has informed that the district administration will continue with such inspections very often. Stringent action will be taken against those officials found responsible for lapses and irregularities in their work or dereliction of duties on their part.
The Collector issued strict instructions to the staff to maintain cleanliness and punctuality in the office.
The initiative taken by the Malappuram District Collector Jaffer Malik has been hailed by people as a strong measure to cleanse the public offices and make them more efficient and people friendly ridden of red tapism in their functioning.
Recently, much to the public awe, the Collector Jaffer Malik has ordered a private bus conductor, VP Sakeer Ali, who misbehaved with students and refused to drop them at their stops, to undergo a different kind of punishment. He has asked the conductor to work as a caretaker at Tavanur Shishu Bhavan for 10 days, as a transformation measure for the change of his unsavory behavior towards children.
This incident has brought about much changes in the attitude of bus crew towards students. As per his order, the conductor had to work from 9 am to 4 pm in Thavanur Shishu Bhavan for 10 days. He readily underwent the punishment without remorse.
The mass media celebrated Malik’s order sending Sakeerali to Government Children’s Home at Tavanur for a 10-day probation. He was asked to serve as caretaker of children at the home. Sakeerali served children with utmost care and sincerity, travelling nearly 100 km a day from Vazhikkadavu to Tavanur. Thanks to his dedicated
service at the home, the Collector reduced his probation to a week.
Of late, there have been wide spread complaints on the inordinate delay in getting legitimate services from the Government offices to the general public.
A recent incident of a man being made to shuttle between a registration department office in Kozhikode district is a case in point.
Kozhikode native P Madhusoodanan had approached the officials at the Mukkam sub-registrar’s office for a valid marriage certificate.
Madhusoodanan and his wife had tied the knot in 2003 under the Special Marriages Act and required an attested copy of the document.
Though marriage certificates are issued within a day or two, Madhusoodanan was forced to visit the sub-registrar’s office several times for the document. The officers made fun of him when he questioned them about their “unprofessional” behaviour. They also asked him to marry again if he wants a certificate immediately.
The matter reached the registration minister’s office when an infuriated Madhusoodanan posted his plight on Facebook which became viral.
The officers involved were soon suspended by the Minister after an enquiry confirmed that the Facebook post was based on facts.
Each file has a life behind it and hence it should be dealt with in a humane way, the cautionary words of Chief Minister Pinarayi Vijayan to the government officials on his assumption of office are not being adhered to by a section of employees, going by the recent incidents reported.
In this backdrop, the initiatives taken by the Malappuram District Collector Jaffer Malik is a pointer to his counterparts at the helm of affairs in other districts to follow.